FAQs

Order placed on www.triptkala.com (the Website), you acknowledge that you are bound
by the terms and conditions listed below:
1. The artworks made available for sale on the website may not always be in the
physical possession with the artist or website and the artwork’s may be physically
located anywhere in India.
2. After Tript Kala receives the full payment of the purchased artwork/ artworks in
advance, the artwork/ artworks will be delivered/shipped to the buyer through a
good reputed courier within five to seven business working days or as per the
courier company logistic & delivery terms, in a framed protected packaging /
rolled format in protective cylinder or a box, depending on the packaging
requirements and type of the artwork purchased by you, the “buyer”.
In case you wish an artwork to be shipped abroad, please contact Tript Kala.
3. Should there be any damage to the artwork in transit the buyer should not accept
the parcel and should notify us by email at info@triptkala.com immediately. In
such a case we do not refund the amount to the buyer, but will register a
complain towards the shipping/courier service company.
4. In case you would like to get an artwork delivered outside India:
4.1. In case you want to get a product delivered abroad/ outside India, kindly
contact Tript Kala via email regarding the same.
4.2. Please note that the product price mentioned in INR (Indian Rupees) is for
deliveries in India and for any other address outside India is based on
USD (United States Dollar)
4.3. To get your order delivered abroad, all payments must be made in USD in
advance along with additional shipping costs mentioned by Tript Kala.
4.4. Tript Kala’s Return & Exchange and Terms & Conditions policies are
applicable for all PAN India & abroad deliveries. Kindly go through the
same before making a purchase.

5. The Buyer agrees to pay all costs, charges plus all applicable taxes required for
the purchase of an artwork/artworks in advance.
6. While great care is taken to produce the colours and form of paintings as
depicted on the website/computer screen/digital, it is understood that since each
painting is individually painted there may be slight variations in shade, colour and
brightness. We try to make sure the image looks as it is with original artworks. No
complaints in this regard would be entertained.

7. I, Tripti Jagasia Bakhtiani, the artist and owner at Tript Kala will provide an
authenticity certificate and a personal letter addressed to the buyer at the time of
shipping the artworks.
8. The copyright of all the paintings always remains with the artist at Tript Kala.
9. Tript Kala shall have the right to cancel any order placed on the website at any
time prior to the delivery of the Object/ Product/ Artwork/ Service, without
mentioning a reason whatsoever.
10. Copyright of all images on this website, www.triptkala.com remain with the artist,
Tript Kala at all times.
Copyright © Tript Kala. All rights reserved. All artworks on the website
www.triptkala.com are intellectual properties of the artist, Tript Kala. All artworks
images or any part of the images of copies, scans, photographs, print screen,
videotaping, prints or any types of reproductions or any other method of
duplicating uses for commercials and non-commercials or any other purposes
are strictly prohibited. If you have any query please contact Tript Kala.
CONTACT US If you have any clarification, queries, suggestion or feedback
regarding the Terms and conditions. Please don't hesitate to contact the Artist at
– info@triptkala.com.

Important message:

Dear art collectors and buyers, I would like to personally thank each one of you for
loving Art by Tript Kala, and would like to bring to your kind attention that
whenever you purchase art & paintings from Tript Kala, Galleries or Private
Collectors, please ensure that you receive a personalized letter & an authenticity
certificate along with Tript Kala’s Art duly singed by the me Tripti Jagasia
Bakhtiani, the artist and owner of Tript Kala. A personalized letter & an
authenticity certificate along with the artwork is always provided by me to all my
buyers. If you have any queries regarding this please don't hesitate to contact Tript
Kala.

Unless otherwise noted on the specific page, all information and images
displayed on this website are an intellectual property of the artist Tript Kala and
may not be reproduced in any manner or form without the expression of written
permission of Tripti Kala. If you have any query please contact the artist.

TRIPT KALA PRIVACY POLICY

Tript Kala is committed to protecting the privacy of our users. This Privacy Policy is
designed to help you understand what information we gather, how we use it, what
we do to protect it, and to assist you in making informed decisions when using our
Service. Unless otherwise indicated below, Tript Kala’s Privacy Policy applies to
any website that references Tript Kala’s Privacy Policy.
For purposes of this Agreement, “Service” refers to the Business’s service which
can be accessed via our website, hosted by WordPress. The terms, “we,” “us,” and
“our”, refer to Tript Kala. “You” refers to you, as a “user”, “buyer”, “art collector”,
“art buyer”, who buys and uses services provided by Tript Kala.

1. WHEN WE COLLECT INFORMATION AND CONSENT
1.1 By accessing our Service, you accept our Privacy Policy and Terms of Use, and
you consent to our collection, storage, use and disclosure of your personal
information as described in this Privacy Policy. In addition, by using our Service, or

services across partnered and unaffiliated sites, you are accepting the policies and
practices described in this Privacy Policy. Each time you visit our website, or use
the Service, and any time you voluntarily provide us with information, you agree
that you are consenting to our collection, use and disclosure of the information
that you provide, and you are consenting to receive emails or otherwise be
contacted, as described in this Privacy Policy. Whether or not you register or
create any kind of account with us, this Privacy Policy applies to all users of the
website and the Service.

2. INFORMATION WE COLLECT

2.1 We may collect both “Non-Personal Information” and “Personal Information”
about you. “Non-Personal Information” includes information that cannot be used
to personally identify you, such as anonymous usage data, general demographic
information we may collect, referring/exit pages and URLs, platform types,
preferences you submit and preferences that are generated based on the data you
submit and number of clicks. “Personal Information” includes information that can
be used to personally identify you, such as your name, address and email address.

2.2 In addition, we may also track information provided to us by your browser
when you view or use the Service, such as the website you came from (known as
the “referring URL”), the type of browser you use, the device from which you
connected to the Service, the time and date of access, and other information that
does not personally identify you. We use this information for, among other things,
the operation of the Service, to maintain the quality of the Service, to provide
general statistics regarding use of the Service and for other business purposes. We
track this information using cookies, or small text files which include an
anonymous unique identifier. Cookies are sent to a user’s browser from our
servers and are stored on the user’s computer hard drive. Sending a cookie to a
user’s browser enables us to collect Non-Personal Information about that user and
keep a record of the user’s preferences when utilizing our services, both on an
individual and aggregate basis. Tript Kala may use both persistent and session
cookies; persistent cookies remain on your computer after you close your session
and until you delete them, while session cookies expire when you close your
browser. Persistent cookies can be removed by following your Internet browser
help file directions. If you choose to disable cookies, some areas of the Service
may not work properly.

3. HOW WE USE AND SHARE INFORMATION

3.1 Personal Information - We do not sell, trade, rent or otherwise share your Personal
Information with third parties without your consent, with the following exceptions: We may
share your Personal Information with vendors and other third- party providers who are
performing services for Tript Kala. In general, the vendors and third-party providers used by us
will only collect, use and disclose your information to the extent necessary to allow them to
perform the services they provide for Tript Kala. For example, when you provide us with
personal information to complete a transaction, verify your credit card, place an order, arrange
for a delivery, you consent to our collecting and using such personal information for that
specific purpose, including by transmitting such information to our vendors (and their service
providers) performing these services for Tript Kala. To simply put it: If you purchase a piece of
art, the UPI provider will receive personal information and our shipper will receive personal
information about you as those are necessary to complete the transaction.

3.2 Certain third-party service providers, such as payment processors, have their own privacy
policies in respect of the information that we are required to provide to them in order to use
their services. For these third-party service providers, we recommend that you read their
privacy policies so that you can understand the manner in which your Personal Information will
be handled by such providers.

3.3 In addition, we may disclose your Personal Information if required to do so by law or if you
violate our Terms of Use.

3.4 Non-personal information - In general, we use Non-Personal Information to help us improve
the Service and customize the user experience. We also aggregate Non-Personal Information in
order to track trends and analyze use patterns of the Service. This Privacy Policy does not limit
in any way our use or disclosure of Non-Personal Information and we reserve the right to use
and disclose such Non-Personal Information to our partners, advertisers and other third parties
at our sole discretion.

4. HOW WE PROTECT INFORMATION

4.1 We implement reasonable precautions and follow best industry practices in order to protect
your Personal Information and ensure that such Personal Information is not accessed,
disclosed, altered or destroyed. However, these measures do not guarantee that your
information will not be accessed, disclosed, altered or destroyed by breach of such precautions.
By using our Service, you acknowledge that you understand and agree to assume these risks.

5. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

5.1 You have the right, at any time, to prevent us from contacting you for marketing purposes.
When we send a promotional communication you via Mail Chimp, you can opt out of further
promotional communications by following the unsubscribe instructions provided in each
promotional e-mail. Please note that even after you unsubscribe from any promotional
communications, we may continue to send you administrative emails including, for example,
invoice confirmation of an artwork purchase or other communication necessary for a
transaction.

6. LINKS TO OTHER WEBSITES

6.1 As part of the Service, we may provide links to or compatibility with other websites or
applications. However, we are not responsible for the privacy practices employed by those
websites or the information or content they contain. This Privacy Policy applies solely to
information collected by us through the Service. Therefore, this Privacy Policy does not apply to
your use of a third-party website accessed by selecting a link via our Service. To the extent that
you access or use the Service through or on another website or application, then the privacy
policy of that other website or application will apply to your access or use of that site or
application. We encourage our users to read the privacy statements of other websites before
proceeding to use them.

7. AGE OF CONSENT

7.1 By using the Services by Tript Kala, you represent that you are at least 18 years of age.

8. CHANGES TO OUR PRIVACY POLICY

8.1 We reserve the right to change this Privacy Policy and our Terms of Use at any time. If we
decide to change this Privacy Policy, we will post these changes on the dedicated Tript Kala’s
Privacy Policy page so that you are always aware of what information we collect, how we use it,
and under what circumstances we disclose it. Any such modifications become effective upon
your continued access to and/or use of the Service five (5) days after we first post the changes
on the website or otherwise provide you with notice of such modifications. It is your sole
responsibility to check this website from time to time to view any such changes to the terms of
this Privacy Policy. If you do not agree to any changes, if and when such changes may be made
to this Privacy Policy, you must cease access to this website. If you have provided your email
address to us, you give us permission to email you for the purpose of notification as described
in this Privacy Policy.

9. MERGER OR ACQUISITION

9.1 In the event we (Tript Kala) undergo a business transaction such as a merger, acquisition by
another Business, or sale of all or a portion of our assets, your Personal Information may be
among the assets transferred. You acknowledge and consent that such transfers may occur and
are permitted by this Privacy Policy, and that any acquirer of our (Tript Kala’s) assets may
continue to process your Personal Information as set forth in this Privacy Policy. If our
information practices change at any time in the future, we will post the policy changes here so
that you may opt out of the new information practices.

10. CONTACT US & WITHDRAWING CONSENT

10.1 If you have any questions regarding this Privacy Policy or the practices of this Site, or wish
to withdraw your consent for the continued collection, use or disclosure of your Personal
Information, please contact us by sending an email to info@triptkala.com

Last Updated: This Privacy Policy was last updated on 12.04.2024